Privacy

Tickled Pink Art Studio is me, Rachel, making jewellery in Hill End, Gippsland. This page says what my shop keeps about you and why. It is short because the shop keeps very little.

When you order

I keep your name, your delivery address, your email address, your phone number, what you ordered and any note you wrote. I use all of it to get your order to you, to text or ring you if something about it changes, and to answer you if you write to me about it. I use it for nothing else.

I keep order records for five years, because the tax office asks businesses to.

When you pay

Card payments are taken by Square. Your card details are typed into Square’s own form and go straight to Square. My shop never sees or keeps your card number.

My email list

You are only on my list if you asked to be, and then pressed the button in the email I sent to check it was you. I keep your first name and your email address. Every email has a link to leave the list, and it works straight away.

I don’t track whether you open my emails or what you click in them.

When you send me a message

I keep what you wrote and your email address so I can reply.

What this site doesn’t do

• No advertising, and no tracking by other companies: no Google Analytics, no Facebook pixel.
• Visitors are counted by the site itself, without a cookie and without recording who you are.
• One small cookie is set when you put something in your cart, so the cart remembers it. Nothing else.
• No “prove you’re human” box that sends your details to another company.

Who else sees your details

• Australia Post: your name and address, on the parcel.
• Square: your card details and what you paid.
• The people who look after this website for me, on a server in Sydney.
• An email delivery service, which carries the shop’s emails to your inbox.

I never sell or give your details to anyone else.

Ask me

You can ask what I hold about you, ask me to correct it, or ask me to delete it (I have to keep order records for the five years above). Send me a message.