Returns

I want you to be happy with your purchase. If something is not quite right, please get in touch and I will do my best to put it right.

If it arrives damaged or faulty

Please send me a message as soon as you receive it, with a photo. I will remake it or replace it, or refund you if I can’t.

If it goes missing in the post

Every parcel is tracked. If yours goes missing, tell me and I’ll follow it up with Australia Post. If it can’t be found I will remake your piece, or refund you.

If you change your mind

Because earrings are worn through the ear, I can’t take them back if you change your mind or order the wrong pair. Please look at the photos and read the description carefully before you order.

Your rights

Nothing on this page takes away your rights under the Australian Consumer Law.